Telesales Executive

Troika Tech Services Pvt. Ltd

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets.

The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

*Telesales Executive Responsibilities:*

• Calling existing and potential customers to persuade them to purchase company products and services.

• Accurately recording details of customers’ purchase orders.

• Processing all customer purchases accordingly.

• Generating promising leads for the outside sales team to pursue.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business.

• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

*Telesales Executive Requirements:*

• High school diploma or GED.

• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

• Certified Sales Professional (CSP) accreditation is advantageous.

• Proven experience working as a telesales executive.

• Proficiency in all Microsoft Office applications.

• The ability to follow scripts.

• Strong negotiation and consultative sales skills.

• Excellent organizational and problem-solving skills.

• Effective communication skills.

• Exceptional customer service skills.

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  B.A, BAMS, B.B.A, B.Com, BDS, Diploma, Higher Secondary, Any Bachelor Degree, Post Graduate Diploma

• Role

  Telesales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office