Telecaller

Letmegrab E Platform PVT LTD

We are looking for a Tele-caller to boost our sales by communicating with current and possible customer/clients. The candidate will be required to gather information from the individual and suggest a probable service. To be able to provide the best Tele-Calling experience, the candidate must know how to convince the toughest of the seller to purchase our offering.

Looking for applicants comfortable with rotational shifts.

Responsibilities

• Answering calls and resolving queries about Product or Company

• Noticing significant subtleties of every discussion

• Conveying verbal acknowledgements of offers to our Sales group for closing.

• Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialling systems, and different telecommunication technologies.

• Maintains operations by following policies and methodology and functional changes

• Keeps up quality service by adhering to organization guidelines

• Reaching potential or existing sellers/clients to advise them about an item or administration utilizing pre-defined scripts

• Responding to inquiries concerning things or the organization

• Posting questions to comprehend client necessities and close sales

• Considering the details of each offering and staying side by the side of updates to these contributions.

• Acquiring and updating an individual’s contact details

• Calling active or old sellers whenever needed

Requirements

• Proven experience as a telesales representative or other customer service role will be an add on

• High School diploma; /BA will be an added advantage

• Knowledge of the Native Languages (Hindi, Gujarati) English language will be an add on

• Knowledge of computer programs like (CRM software) and other telephone systems

• Proven track record of successfully meeting sales quota over the phone (if experienced)

• Ability to switch communication styles

Skills

• Proficient in Communication and Interpersonal Skills

• Experience

  0 - 5 Years

• No. of Openings

  10

• Education

  B.A, B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office