Here's a sample job description for a Telecalling role:
Job Title: Telecalling Executive
Reports to: Team Lead/Manager
Job Summary:
We are seeking a highly motivated and results-driven Telecalling Executive to join our team. The successful candidate will be responsible for making outbound calls to customers, prospects, or partners to generate leads, qualify sales opportunities, and build relationships.
Key Responsibilities:
1. Make Outbound Calls: Dial a high volume of outbound calls to customers, prospects, or partners to achieve sales, lead generation, or customer service goals.
2. Qualify Leads: Qualify leads by asking questions, understanding customer needs, and identifying potential sales opportunities.
3. Build Relationships: Build relationships with customers, prospects, or partners to establish trust, credibility, and loyalty.
4. Handle Objections: Handle objections, concerns, or complaints from customers, prospects, or partners in a professional and courteous manner.
5. Meet Sales Targets: Meet or exceed sales targets, lead generation targets, or customer service targets as set by the management.
6. Update CRM: Update customer relationship management (CRM) software with accurate and timely information about customer interactions, leads, and sales opportunities.
7. Collaborate with Team: Collaborate with the sales, marketing, and customer service teams to achieve business objectives.
Experience
0 - 3 Years
No. of Openings
5
Education
B.A, B.Arch, B.B.A, B.C.A, B.Com, BDS, Higher Secondary, Professional Degree, Secondary School, Vocational Course
Role
Telesales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
14th Floor 08 Module, Bengal Eco Intelligent Park, EM3 Block, Salt Lake Sector V, Kol-700091