We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
act potential or existing customers to inform them about a product or service using scripts
er questions about products or the company
questions to understand customer requirements and close sales
ct prospects to the field sales team when needed
r and update customer information in the database
and process orders in an accurate manner
le grievances to preserve the companys reputation
the extra mile to meet sales quota and facilitate future sales
records of calls and sales and note useful information
Requirements:
en experience as telesales representative or other sales/customer service role
en track record of successfully meeting sales quota preferably over the phone
knowledge of Microsoft office and telephone systems
ity to learn about products and services and describe/explain them to prospects
llent knowledge of English,Hindi.
llent communication and interpersonal skills
-tempered and able to handle rejection
tanding negotiation skills with the ability to resolve issues and address complaints
uate Degree is must but if its post graduate then its added advantage.
Job Types: Full-time, Walk-In
Salary: 9, - 10, per month
Benefits: Cell phone reimbursement
Schedule: Day shift
Supplemental pay types: Performance bonus