Company Ebixcash Global Services Pvt. Ltd.
Industry BPO
Profile Telesales Executive
Process Axis Bank
Location Noida , Sector 128 ( 3rd floor, Tower 3, Axis house , Sector 128, Noida )
Qualification Graduate/ Postgraduate (Except )
Salary 16k CTC 21K CTC
Experience Fresher & Experience both can apply
Shift 9 hours ( 09 :30am 06:30pm )
Working Days / Sunday fixed off / 2nd and 4th Saturday off
An EbixCash Global Services job description typically involves providing customer support and handling inquiries across various channels like phone, email, and chat, often focusing on managing customer journeys within the company's digital payment and travel services, with roles ranging from basic customer service representatives to specialized positions like technical support or collections agents, depending on the specific department and client needs; essentially, it's a BPO (Business Process Outsourcing) role centered around delivering excellent customer experience through efficient query resolution and account management within the EbixCash ecosystem.
Key aspects of an EbixCash Global Services job might include:
Customer interaction:
Responding to customer queries regarding payments, travel bookings, account details, and resolving issues through phone calls, emails, and live chat.
Transaction processing:
Handling payment transactions, verifying details, and ensuring accurate processing of customer requests.
Account management:
Managing customer accounts, updating information, and assisting with account related issues.
Sales support:
Promoting additional services or products to customers based on their needs.
Skills :-
1. Excellent communication skills in English (both verbal and written)
2. Should have a knowledge of Banking Products and Sales Strategies Strong problem-solving abilities
ity to work under pressure and meet deadlines
liarity with computer systems and CRM tools
5. Ability
Experience
0 - 2 Years
No. of Openings
10
Education
Professional Degree, B.A, B.Com, B.Sc, Any Bachelor Degree, Post Graduate Diploma, M.A, M.B.A/PGDM, M.Com
Role
Telesales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Noida , Sector -128 (Tower 3 Axis house , 3 floor)