Telesales Executive

  • icon job experience 0 - 5 Years
  • icon job opening 100 Openings
  • icon salary 1.5-3.5 Lac/Yr
  • icon job location Mohali
  • Face-to-Face interview Face-to-Face interview

Job Description

Position Overview

The Telesales Representative plays a pivotal role in achieving the sales objectives of an organization by effectively reaching out to potential customers via phone, understanding their needs, and offering suitable products or services. The ideal candidate must possess excellent communication skills, a persuasive personality, and a customer-centric approach to ensure business growth and client satisfaction.

Key Responsibilities

1. Lead Generation

Identify and research potential clients through various channels such as databases, social media platforms, and referrals.

Develop and maintain a strong pipeline of prospective customers.

Analyze market trends to identify potential sales opportunities.

3. Product Knowledge and Presentation

Acquire in-depth knowledge of the companys offerings to effectively match them to customer needs.

Present and explain products or services in a clear, compelling manner.

Address queries and provide additional information tailored to the customer's needs.

4. Sales Conversion

Persuade potential customers to purchase products or services by demonstrating how they meet customer needs.

Negotiate pricing, terms, and conditions to close deals efficiently.

Follow up with undecided customers to address concerns and drive decision-making.

5. Customer Relationship Management

Build and maintain strong, long-lasting relationships with customers to ensure repeat business.

Provide exceptional post-sales support and address any customer issues or complaints promptly.

Use customer feedback to identify areas for improvement in sales strategies or product offerings.

6. Documentation and Reporting

Maintain accurate records of customer interactions, sales activities, and outco
  • Experience

    0 - 5 Years

  • No. of Openings

    100

  • Education

    B.A

  • Role

    Telesales Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    5TH FLOOR,C-210C,PHASE-8B, MOHALI,PUNJAB

About Career Defence Training Foundation

Career Defense School makes progress toward greatness in instructing and getting excellence, offering outstanding training in an assorted network. We create visionary, well-spoken and moral people prepared to accomplish their maximum capacity in administration and throughout everyday life. Career Defence School has the state-of-the-art infrastructure for the all-round development of its students. The school not only provides excellent academics but also excellent Co-curricular activities. As a residential school, we offer a unique learning environment that provides students with not only academic excellence but also personal growth opportunities. Our goal is to help our students develop into well-rounded individuals who are equipped with the skills, knowledge, and mindset to thrive in an ever-changing world.
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