Responsibilities
Answering phones and explaining the products and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders professionally.
Maintaining the database of customers regularly.
Suggesting solutions based on customers needs and requirements.
Requirements
High school diploma or equivalent.
Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
Professional certification in sales and marketing will be an advantage.
Great interpersonal skills.
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.
Hard-working individual.
Good time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.
- Experience0 - 1 Years
- No. of Openings5
- EducationHigher Secondary
- RoleTelesales Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- GenderFemale
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationCS 48, 2nd floor, Metro Plaza, Near Metro Mall, Netivali, Kalyan east - 421306