Telesales Associate

Franchise India Holdings Limited

We are looking to hire a customer-oriented tele sales executive to utilize inbound telephone calls to achieve sales targets.

The tele sales executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

Responsibilities:

Calling existing and potential customers to persuade them to purchase company products and services.

Accurately recording details of customers purchase orders.

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales.

Job Requirements:

Must be Graduate or pursuing

Proven work experience (1-3 Yrs.) tele sales executive.

Proficiency in all Microsoft Office applications.

The ability to follow scripts.

Strong negotiation and consultative sales skills.

Excellent organizational and problem-solving skills.

Effective communication skills.

Exceptional customer service skills.

• Experience

  1 - 3 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Telesales Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office