We are looking to hire a customer-oriented tele sales executive to utilize inbound telephone calls to achieve sales targets.
The tele sales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
Responsibilities:
• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales.
Job Requirements:
• Must be Graduate or pursuing
• Proven work experience (1-3 Yrs.) tele sales executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.