Telesales Associate

Franchise India Holdings Limited

We are looking to hire a customer-oriented tele sales executive to utilize inbound telephone calls to achieve sales targets.

The tele sales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

Responsibilities:

• Calling existing and potential customers to persuade them to purchase company products and services.

• Accurately recording details of customers’ purchase orders.

• Processing all customer purchases accordingly.

• Generating promising leads for the outside sales team to pursue.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business.

• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales.

Job Requirements:

• Must be Graduate or pursuing

• Proven work experience (1-3 Yrs.) tele sales executive.

• Proficiency in all Microsoft Office applications.

• The ability to follow scripts.

• Strong negotiation and consultative sales skills.

• Excellent organizational and problem-solving skills.

• Effective communication skills.

• Exceptional customer service skills.

• Experience

  1 - 3 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Telesales Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office