Should be quite customer friendly and should be able to persuade the users.
Must understand what the customer requires and accordingly act on implementing and provide a relevant solution to them in a short span of time.
The main objective of a telemarketer is to promote the growth of the business by expanding the company’s customer network.
Responsibilities
Contact individuals and businesses by telephone to promote products and services and should also request orders for good and products over a telephone.
Adjust a well-tailored sales pitch and deliver it efficiently to the customers also keeping in mind that they fulfill each and every requirements of a customer.
Candidate must be good in explaining the features of the goods or products/services which he/she is trying to sell.
Should be very persuasive in order to convince the customers to buy the product by illustrating it in such a way that it meets their needs.
Keep a record of each and every personal detail of the customer in their system and should also maintain all the conversations made over a telephone for future references.
They need to handle all the issues by the customer and be vigilant enough to provide a solution to them.
Schedule appointments so that the sales team gets in touch with the probable customers.
Most importantly, a telemarketer needs to follow up with the customer on what they had discussed in the last phone call.
Educational -
Should at least hold a high school certificate in order to be eligible for a telemarketing job.
Should be well aware of all the Microsoft Office tools.
Bachelor's degree in Mass Media or marketing would prove to be an add-on. Some companies also prefer candidates who have relevant work experience in sales, marketing, promotions.
Skills
Should be very good with communication skills as the job mainly focusses on business growth over a telephonic conversation.
Should be well skilled in persuasion and negotiation, persistent, result oriented & fulfill sales target.
1 - 2 Years
3 Openings
1.0 - 1.3 Lac/Yr
Face-to-Face interview
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