Telemarketing Executive

Matrimony.com Ltd

Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.

• Build a strong relationship / trust with customers by understanding the customer requirements

and suggesting the right product to the Customers.

• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality

parameters

• Explaining the product features in detail and how to use the packages.

• Understand the Customer requirements, encourage them to upgrade / renew the matrimony

packages.

• Address all the issues / grievances of customers and provide the right customer experience.

• Capture the insights from customer interactions and share it with the internal team.

• Strictly adhere to the process requirements

• Experience

  1 - 6 Years

• No. of Openings

  25

• Education

  Any Bachelor Degree

• Role

  Telemarketing Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office