- Make outbound calls to prospective students and parents to inform them about courses, admission procedures, and career opportunities.
- Attend incoming calls and resolve queries related to academic programs, fee structure, batch timings, and institute policies.
- Understand the educational goals of students and suggest the most suitable coaching programs offered by Modulus Coaching Institute.
- Maintain regular follow-up with leads to convert inquiries into confirmed admissions.
- Track and manage leads using CRM tools and update their status throughout the counseling process.
- Assist students and parents during the enrollment process, ensuring all documentation and formalities are completed smoothly.
- Accurately document all student interactions, inquiries, and admissions in the system.
- Ensure confidentiality and proper handling of sensitive student information.
- Meet individual and team-based monthly enrollment and conversion targets.
- Collect feedback from students and parents to understand their needs and concerns.
- Coordinate with the academic, marketing, and operations teams to ensure a seamless student experience from inquiry to onboarding.
- Participate in training sessions and internal meetings to stay updated on course offerings and institutional policies.
Experience
0 - 2 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Telecounsellor
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.