Telecom Network Engineer

Intensity

Key Responsibilities:

L2 Troubleshooting: Provide Level 2 support for network incidents, focusing on switches, routers, and firewalls. Troubleshoot and resolve complex network issues escalated from the L1 support team.

Device Management: Perform physical replacement of network devices, including switches, routers, and firewalls. Ensure minimal downtime during device swaps.

Network Monitoring: Monitor network performance and health using various network management tools. Identify and address potential issues before they impact network performance.

Configuration Management: Assist in the configuration and deployment of network devices. Ensure configurations are consistent with network policies and best practices.

Documentation: Maintain up-to-date documentation of network configurations, incidents, and procedures. Contribute to knowledge base articles for common issues and their resolutions.

Collaboration: Work closely with cross-functional teams, including IT, security, and infrastructure teams, to ensure network stability and performance.

Vendor Management: Coordinate with hardware vendors for device replacements, firmware upgrades, and other hardware-related issues.

Training and Support: Provide guidance and training to L1 support team members. Assist in the development of training materials for new network devices and procedures.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Experience: 3-5 years of experience in network support, with a focus on L2 troubleshooting of switches, routers, and firewalls.

Certifications: Relevant certifications such as CCNA, JNCIA, or equivalent are preferred.

Technical Skills:

o Strong knowledge of network protocols (TCP/IP, OSPF, BGP, etc.)

o Hands-on experience with network devices (Cisco, Juniper, etc.)

o Experience with firewall technologies (Palo Alto, Fortinet, etc.)

o Proficiency in network monitoring tools ,

• Experience4 - 8 Years
• No. of Openings4
• EducationPost Graduate Diploma, M.C.A, M.B.A/PGDM, M.Tech, Any Master Degree
• RoleTelecom Network Engineer
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office