Telecalling Sales Executive

Arsh BPM

3 - 5 Years
30 Openings
1.0 - 1.3 Lac/Yr
Face-to-Face interview
Pune

Key Skills

BPO Telecaller BPO Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home

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Job Description

Responsibilities Of The Candidates Include:

• Manage A Team Of Individuals Working On Telesales/Customer Support

• Resolve Customer Complaints Brought To Your Attention

• Create Policies And Procedures

• Plan The Training And Standardization Of Service Delivery

• Manage Inbound And Outbound Customer Calls In A Timely Manner

• Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible

• Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team

• Gain Comprehensive Product Knowledge To Enhance Customer Support

• Maintain A Pleasant Working Environment For Your Team