• Generates and processes new sales leads as necessary.
• Answers phone calls from customers and deals with problems as they arise.
• Takes sales information and puts it into an easily readable format.
• Follows up with customers to make sure that they are satisfied with a particular product.
• Prepares proposals and communications in consultation with various stakeholders.
• Keeps the customers and new inquiries in check and continues with follow up and support.
• Makes sure that sales persons are on track with sales goals.
• Meets with other departments to make sure that sales people are doing their job correctly.
• Provides any necessary data or reports to the sales team.
• Exerts attention to detail, as customers may have the same problems; reports the problems, as necessary.
• Arranges appointments with clients and sales team.
• Acknowledges customers by responding to emails, texts, and phone calls.
• Updates all contact information for clients.
• Deals with any customer complaints and resolves the issue, as necessary.
• Arranges travel and accommodations for any sales person that is meeting clients outside of the office.
• Does any necessary administrative work including filing reports or presenting sales team with necessary documents.