Telecalling Executive

Job Description

• Generates and processes new sales leads as necessary.

• Answers phone calls from customers and deals with problems as they arise.

• Takes sales information and puts it into an easily readable format.

• Follows up with customers to make sure that they are satisfied with a particular product.

• Prepares proposals and communications in consultation with various stakeholders.

• Keeps the customers and new inquiries in check and continues with follow up and support.

• Makes sure that sales persons are on track with sales goals.

• Meets with other departments to make sure that sales people are doing their job correctly.

• Provides any necessary data or reports to the sales team.

• Exerts attention to detail, as customers may have the same problems; reports the problems, as necessary.

• Arranges appointments with clients and sales team.

• Acknowledges customers by responding to emails, texts, and phone calls.

• Updates all contact information for clients.

• Deals with any customer complaints and resolves the issue, as necessary.

• Arranges travel and accommodations for any sales person that is meeting clients outside of the office.

• Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    Professional Degree

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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