Telecalling Executive

Job Description

Generates and processes new sales leads as necessary.

Answers phone calls from customers and deals with problems as they arise.

Takes sales information and puts it into an easily readable format.

Follows up with customers to make sure that they are satisfied with a particular product.

Prepares proposals and communications in consultation with various stakeholders.

Keeps the customers and new inquiries in check and continues with follow up and support.

Makes sure that sales persons are on track with sales goals.

Meets with other departments to make sure that sales people are doing their job correctly.

Provides any necessary data or reports to the sales team.

Exerts attention to detail, as customers may have the same problems; reports the problems, as necessary.

Arranges appointments with clients and sales team.

Acknowledges customers by responding to emails, texts, and phone calls.

Updates all contact information for clients.

Deals with any customer complaints and resolves the issue, as necessary.

Arranges travel and accommodations for any sales person that is meeting clients outside of the office.

Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    Professional Degree

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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