Telecalling Executive

Crasc Technologies Private Limited

We are looking for female Telecallers who are capable of projecting the services of our company to varied customer base. The candidate should be able to ask questions to understand customer requirements and convert the leads to prospective clients.

Roles & Responsibilities:

Make calls to customers and generate prospective leads for the business

Regular follow up with the prospective customers regarding the deals and the budgets

Handling inquiries related to the services offered

Manage Inbound and Outbound Call Handling Process

Provide detailed information on all the services provided to the customers.

Follow up customer calls for existing customers to provide service information where ever necessary.

Scheduling customer visits whenever there is a requirement

Identify and escalate issues to supervisors.

Enter and update customer information in the database

To work on the data collected by the field executive and arrive at the desired conclusions

Coordinate with various units across the organization, such as digital media, data analytics there by leading to strategic research

Qualification and Skills:

Any graduate with minimum 1 year of experience in Voice processes preferably political related

Proficiency in Telugu language is a must

Excellent telemarketing and sales skills

Outstanding conversation and presentation skills on call

Current knowledge of news

Proficiency in Microsoft Office

Good negotiation and problem-solving skills.

Ability to work independently or as an active member of a team

Integrity and morality

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

• Role

  Telecalling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office