Tele Calling Executive

Team ULTIMA pvt Ltd

Key Responsibilities

• Handle inbound / outbound calls from / to customers

• Identify the needs of customers, resolve issues, and provide solutions

• Upsell / Cross-sell other offerings of the organisation

• Adherence to script provided by the company for uniformity

• Maintain good customer relations

• Meet personal targets and work towards meeting team targets

• Build positive work relationship with customers to enhance the image and public

perception of the company & customer

• Maintain a courteous and friendly disposition when interacting with customers

irrespective of their temperament

• Ensure daily shift call quotas and set targets are achieved

• Able to operate during the shift and interact with customers using a computer and

headset

• Maintain confidentiality of transactions

• Follow Company and Client Code of Conduct

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Higher Secondary

• Role

  Telecalling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office