A Telecalling Executive is responsible for making outbound calls to potential customers to generate leads and sales. They also follow up on incoming leads and inquiries, and provide customer support.
Duties and Responsibilities
Make outbound calls to potential customers to promote products or services
Research and gather information about potential customers
Qualify leads and identify those who are most likely to convert
Present products or services in a clear and concise manner
Overcome objections and close deals
Follow up with customers to ensure satisfaction
Provide customer support
Maintain accurate records of all calls and interactions
Skills and Qualifications
Excellent verbal communication skills
Strong sales and negotiation skills
Ability to work independently and as part of a team
Ability to handle rejection and work under pressure
Proficient in Microsoft Office Suite
Knowledge of CRM software
Education and Experience
A high school diploma or equivalent is required
Some employers may prefer candidates with a college degree in business or marketing
Prior experience in sales or customer service is a plus
Salary and Benefits
The salary for a Telecalling Executive varies depending on experience, education, and the company. The average salary for a Telecalling Executive in India is INR 20,000 per month.
Benefits typically include health insurance, paid time off, and retirement plan.
If you are interested in a career as a Telecalling Executive, there are a few things you can do to increase your chances of getting hired. First, develop your sales and communication skills. Second, gain experience in customer service or sales. Finally, network with people in the industry.
I hope this helps!