Urgent Hiring Telecalling Executive For Mumbai

Kritartha Outsourcing Consultancy

1 - 3 Years
20 Openings
2.5 - 3.0 Lac/Yr
Mumbai
Face-to-Face interview

Key Skills

Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power

Click to Call

Job Description

1. Outbound Calling:

o Initiate outbound calls to prospective customers from provided leads lists or databases.

o Introduce the dealership's products, promotions, and services to potential customers in a clear and compelling manner.

o Highlight key features, benefits, and unique selling points of vehicles and dealership offerings.

2. Lead Generation:

o Identify and qualify leads based on customer inquiries, interests, and buying intent.

o Collect and record relevant customer information, including contact details, preferences, and purchasing timelines.

o Use effective questioning techniques to gather insights and assess customer needs and preferences.

3. Appointment Setting:

o Schedule appointments for sales consultations, test drives, and dealership visits based on customer availability and interest.

o Coordinate with sales representatives and managers to confirm appointment details and ensure seamless customer experiences.

o Follow up with customers to confirm appointments and provide any necessary reminders or instructions.

4. Customer Engagement:

o Maintain regular communication with leads and prospects through follow-up calls, emails, and SMS messages.

o Answer incoming inquiries from customers regarding vehicle availability, pricing, financing options, and dealership services.

o Address customer concerns, objections, and questions in a professional and courteous manner.

5. Data Management:

o Update customer records, lead status, and interaction history accurately in the dealership's CRM (Customer Relationship Management) system.

o Generate reports and metrics related to call volume, lead conversion rates, and sales performance for management review.

6. Product Knowledge and Training:

o Stay informed about the latest vehicle models, features, specifications, and promotions offered by the dealership.

o Participate in training sessions and product knowledge workshops to enhance selling skills and customer engagement techniques.

Experience
1 - 3 Years
No. of Openings
20
Education
B.B.A, B.C.A, B.Com, B.Ed, B.Sc, B.Tech, Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
Telecalling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Kritartha Outsourcing Consultancy

Kritartha Outsourcing Consultancy is a trustworthy organization in Greater Noida (Uttar Pradesh), rendering placement consultancy, outsourcing, and call center services. We are proud to share that we have expertise in IT & Non-IT professional recruitment services, overseas placement, HR services, career consultancy, education consultancy, and outsourcing services.

When it comes to job aspirants, we provide reliable support and serve the best to meet their objectives in their professional lives. We provide services to recruit qualitative and talented personnel to various organizations. As an outsourcing service provider, Kritartha Outsourcing Consultancy provides the best advisory services for outsourcing businesses. We optimize outsourcing strategies to achieve operational efficiency and cost reduction while assisting in the entire process- from analysis to implementation. We aim to establish and stand in the recruitment and outsourcing industry by delivering quality and timely services.

Our Mission:

Our mission is to make the recruitment system better, simpler, quicker, and cheaper by making processes and services innovative. We aim to meet the client's varied needs through core values like trust, professionalism, and transparency and stand consistently as the most trusted HR, placement, and outsourcing service provider. We strive to add value to our services by matching the needs of companies and Job applicants.

Our Vision:

Our vision is to become the first point of contact for effective solutions for placements to diverse organizations.

Our Values:

Kritartha Outsourcing Consultancy is driven by infinite passion and unwavering determination to contribute towards the growth & success of organizations. We genuinely understand the value of human resources as an asset to the company and assist companies in building robust, progressive, and enriching organizational structures.