Telecalling Executive (Freshers) Mumbai/Thane

InCred Financial Services

Job Summary:

We are looking for enthusiastic individuals to join our Education Loan (EL) Telecalling Team.

As a Telecalling Executive, you will be responsible for reaching out to potential students who want to travel abroad for higher studies and assisting them in availing education loans.

Key Responsibilities:

• Lead Generation: Make telephonic calls to prospective students/parents for education loan services.

• Product knowledge: Explain loan products, eligibility criteria, and documentation requirements.

• Data Management& Follow up: Handle inbound queries regarding education loans and follow up on potential leads and ensure timely loan processing and maintain accurate records of interactions and leads in the CRM system.

• Cross-Selling Products: Educate and advise students on the benefits of additional financial products such as credit cards and checking accounts to support their overseas education journey.

• Customer Relationship: Coordinate with internal teams for loan approvals and documentation and maintain strong relationships with students to enhance customer trust and satisfaction, ensuring long-term loyalty.

Key Skills Required:

• Excellent verbal and written communication skills in English and Hindi (additional regional language is a plus).

• Basic computer knowledge (MS Office Knowledge is referred)

Eligibility:

• Qualification: Any graduate

• Experience: Freshers are welcome; prior experience in telecalling, customer support, or sales, marketing, business development or finance is an advantage.

• Immediate joining preferred

Selection Process:

• 1- HR Interview

• 2 rounds of Business interview which may include an aptitude test

For more details, please visit our website

• Experience

  0 - 2 Years

• No. of Openings

  5

• Education

  Higher Secondary, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Any Bachelor Degree

• Role

  Telecalling Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Andheri East