Telecalling Executive

Green Code Technologies

Good English Communication written & Verbal.

Computer Literate.

Making Calls to Costumers & Maintaining Daily record of Calls.

Ability to Work Independently with minimal supervision.

Explaining company products & services we Provide

Maintaining Daily or Weekly record of Calls.

Keeping the customer database maintained and updated.

Answering Customer Queries & Solving.

Identify customer needs and provide solutions through the companys products and services

Understanding customers requirements by asking questions and closing the deal.

Noting Down the key points of each conversation.

Submitting daily reports

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Hiring and training sales staff and ensuring staff meets their quotas and goals.

Managing budgets for expenses like bonuses, marketing, and travel.

Making the company's products and services as attractive to potential customers as possible.

Ensuring adherence to laws, regulations, and policies

• Experience2 - 4 Years
• No. of Openings10
• EducationB.Com
• RoleTelecalling Executive
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office
• Face interview locationJai Bhawani Marg Mulund Colony 400082,Mumbai Maharashtra Mulund West