Answering telephone calls, as well as screening and forwarding calls.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Performing other administrative tasks, if required.
Ability to observe business etiquette and maintain a professional appearance.
Obtaining and updating lists of individuals' contact details.
Calling active and budding clients to encourage the purchase of items.
Addressing clients' uncertainties, grievances, and suggestions on time.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our Sales team for closing.
Recording all successful and unsuccessful attempts to close sales.
Reach out to existing and potential customers to present our product and service offering
Learn details about our product and service offerings
Address any questions or issues customers may have
Communicate with customers to understand their requirements and need
Offer solutions based on clients needs and capabilities
Direct prospects and leads to the sales team
Keep an updated customer database
promotional activities on social media and other e commerce sites
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Communication skills
Information gathering and management
Persuasiveness
Adaptability
Initiative
Tenacious
Resilient
Negotiation skills
Stress tolerance
High energy levels
Self motivation
Experience
1 - 4 Years
No. of Openings
1
Education
Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree
Role
Telecaller Sales
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office