Telecaller Sales Executive

Utkarsh Global Foundation

Full job description

Job Title: Tele caller- Fundraiser

Location: Mulund/Bhandup, Mumbai

Job Type: Full-time

Job Overview:

We are seeking a dynamic and motivated Tele caller - Fundraiser to join our fundraising team at Utkarsh Global Foundation. As a Tele caller - Fundraiser, your primary responsibility will be to engage with existing and potential donors, build relationships, and encourage contributions to support the NGOs various initiatives. You will play a key role in raising vital funds by making daily calls and ensuring a positive donor experience.

Key Responsibilities:

Donor Engagement: Make 50+ outbound calls per day to current and potential donors to discuss ongoing projects, share information about the NGO's initiatives, and request donations.

Relationship Building: Develop and maintain strong relationships with donors by answering their queries, providing regular updates, and showing appreciation for their contributions.

Pitching & Fundraising: Communicate effectively to encourage donors to make one-time or recurring donations by sharing impact stories and how their contributions will help the cause.

Database Management: Accurately record donor information and feedback in the CRM system after each call, ensuring the database is kept up to date.

Target Achievement: Meet daily, weekly, and monthly fundraising targets as set by the Fundraising Manager.

Follow-ups: Conduct follow-up calls and send thank-you messages or emails to donors after receiving donations, enhancing donor retention.

Reporting: Prepare and submit daily call and fundraising reports to the Fundraising Manager.

Feedback Collection: Obtain donor feedback to help improve the organizations fundraising approaches and donor engagement strategies.

Skills and Qualifications:

Excellent Communication Skills: Strong verbal communication skills with the ability to convey information clearly and persuasively.

Persuasive & Resilient: Ability to confidently make multiple calls and

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Telecaller Sales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Utkarsh Global Foundation - Vasudev Chamber, 4th floor - Office No 406 Opposite Dmart, Mulund West