RESPONSIBILITIES : Following the customer through phone, for collecting the EMI amount, from the given portfolio. Use to give information calls Regarding Cheque and ECS Bounce details. Following the no contact customer (Skip cases) to collect their current Mobile number or Current Address through phone.
We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible.
This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Responsibilities
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
- Experience0 - 1 Years
- No. of Openings50
- EducationHigher Secondary, Secondary School
- RoleTelecaller
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- GenderFemale
- Job CountryIndia
- Job TypeWork from Office