International Telecaller

Vtekis Consulting LLP

a global leader in intent-driven customer engagement solutions. We are redefining the way companies interact with consumers. We combine artificial intelligence with human intelligence to substantially improve customer experience. Our clients include more than 250 of the worlds largest brands and most recognizable brands across 12 industries.

Job Description: The primary role of a associate is to answer customer requests for assistance by chat or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritizing, escalating, and resolving incidents or requests.

Skills Required:

• Excellent verbal and written communication.

• Good Knowledge of Operating Systems, Hardware, Networking and MS Applications and able to troubleshoot issue via chat/call (Voice process)

• Multitasking and coordination skills.

• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

• Willingness and ability to work in shifts

Benefits:

• Free Transport facility both Pick/Drop.

• Medical Insurance self and dependents.

Eligibility Criteria:

• Undergraduate, Graduate & Postgraduate Fresher’s and experienced are eligible to apply.

• Must have all educational documents (10+2)/diploma/grad & Experience letters (if any experience).

• Age limit 35 yrs.

Interview Rounds (Voice) Fulltime Hiring

• Personal Introduction Round

• Versant Round• Technical Round• Operations Round

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  B.Com, Professional Degree, Secondary School

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office