Cold Calling: Making outbound calls to potential clients or leads to generate interest in real estate properties. This involves contacting individuals who have expressed interest in real estate or have been identified as potential customers through various sources.
Lead Qualification: Engaging with prospective clients over the phone to determine their needs, budget, and preferences. Tele callers ask relevant questions to assess if the lead is a good fit for the available properties or services.
Property Promotion: Providing information about available properties, including features, amenities, pricing, and location. Tele callers are responsible for effectively promoting properties and highlighting their unique selling points to generate interest and attract potential buyers or renters.
Appointment Setting: Scheduling appointments for interested clients to view properties or meet with real estate Sales Executive. Tele callers coordinate with both the clients and the real estate Sales Executive to find a suitable time for property visits or meetings.
Follow-ups: Maintaining regular follow-up communication with potential clients to keep them engaged and updated on new property listings or any changes in the market. This includes sending emails, making callbacks, and addressing any queries or concerns.
Database Management: Recording and updating client information, interactions, and preferences in a customer relationship management (CRM) system. Tele callers ensure accurate and organized data management for efficient follow-ups and future reference.
Market Research: Staying updated on the latest market trends, property prices, and real estate regulations. Tele callers need to have a good understanding of the real estate market to provide accurate information and insights to potential clients.
Achieving Sales Targets: Working towards achieving sales goals and targets set by the real estate company or team. Tele callers are responsible for converting leads.