Telecaller

Job Description

Job Description

We are looking for an engaged Tele caller to boost sales by reaching out to current and possible clients. Tele caller will be required to obtain lists of data and able to convince even the toughest of individuals to purchase our offerings

Responsibilities

Maintain up-to-date knowledge about products and product promotions.

Interact with customers through phone, e-mails chats

To generate leads using cold calls.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Candidate should be comfortable in travelling, occasionally in case required

Academic Qualifications

Any under Graduate / Graduate

Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

Certified Sales Professional (CSP) accreditation is advantageous

Knowledge / Skills

Strong negotiation and consultative sales skills.

Excellent organizational and problem-solving skills.

Effective communication skills (Fluency in English Must).

Exceptional customer service skills.

Capabilities

Problem-solving aptitude

Ability to follow procedures.

Interpersonal skills

Attention to detail.

Eagerness to learn.

Excellent time management and prioritisation.
  • Experience

    1 - 2 Years

  • No. of Openings

    2

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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