Job Description
We are looking for an engaged Tele caller to boost sales by reaching out to current and possible clients. Tele caller will be required to obtain lists of data and able to convince even the toughest of individuals to purchase our offerings
Responsibilities
Maintain up-to-date knowledge about products and product promotions.
Interact with customers through phone, e-mails chats
To generate leads using cold calls.
Generating promising leads for the outside sales team to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts proffered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Candidate should be comfortable in travelling, occasionally in case required
Academic Qualifications
Any under Graduate / Graduate
Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
Certified Sales Professional (CSP) accreditation is advantageous
Knowledge / Skills
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Effective communication skills (Fluency in English Must).
Exceptional customer service skills.
Capabilities
Problem-solving aptitude
Ability to follow procedures.
Interpersonal skills
Attention to detail.
Eagerness to learn.
Excellent time management and prioritisation.