Telecaller

  • icon job experience 0 - 2 Years
  • icon job opening 1 Openings
  • icon salary 1.0-2.0 Lac/Yr
  • icon job location Surat
  • Face-to-Face interview Face-to-Face interview

Job Description

1. Make outbound calls to potential customers from provided databases or leads.

2. Present and explain the features and benefits of products or services to potential customers.

3. Build and maintain a positive rapport with customers through effective communication.

4. Identify customer needs, answer their questions, and provide accurate information.

5. Generate sales leads and secure appointments for the sales team.

6. Handle incoming calls from existing or prospective customers and provide exceptional customer service.

7. Address customer inquiries, resolve complaints, and provide appropriate solutions.

8. Follow up on customer interactions promptly and maintain accurate records of all conversations.

9. Collaborate with the sales team to coordinate efforts and share customer feedback.

10. Stay updated on product knowledge, market trends, and competitive offerings.

11. Participate in regular training sessions to enhance skills and improve performance.
  • Experience

    0 - 2 Years

  • No. of Openings

    1

  • Education

    B.Com

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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