Location - Raipur
Salary - 12k to 15k
Experiences - 1+ year
Qualification - any graduate
ROLE & RESPONSIBILITIES
ng outbound calls: You will be responsible for initiating phone calls to a list of contacts provided by your employer. These contacts could be prospective customers, existing clients, or individuals targeted for a specific campaign.
s or lead generation: One of your main responsibilities may be to promote products or services and generate sales leads. You will need to communicate the features and benefits of the offerings, address any questions or concerns, and try to convert potential leads into customers.
omer service: Telecallers are often the first point of contact for customers seeking assistance or information. You may need to handle customer inquiries, provide product information, resolve complaints, or direct customers to the appropriate department.
taining call records: It is important to keep accurate records of your calls, including details such as the date, time, contact information, and outcome of each call. These records help in tracking progress, following up with leads, and generating reports.
owing scripts and guidelines: Companies often provide telecallers with scripts, guidelines, or talking points to ensure consistent communication. You should adhere to these scripts while also being able to adapt and respond to customer needs or inquiries.