Outbound Voice Process

Aspiring hr solution

Candidates should be above and minimum 12th pass.

Candidates should be comfortable with computer.

Candidates should be comfortable with 24*7 shifts;

Active listening and problem solving skills.

Making outbound calls or Receive inbound calls of Customers.

Appropriate Knowledge of Web Browsers

Sound understanding of MS office, Knowledge of Shortcut Keys.

Must have a typing speed of 15 wpm with 75% accuracy.

To remain as basic point of contact for customers with queries, complaints, feedback's, requests etc.

Good verbal and listening communication skills with that reflect a friendly, positive disposition and commitment to the customer

Document the calls to ensure all information is captured.

Meeting calling targets.

Provide quality customer service on every call

Good Analytical Skills

Ability to perform under a high pressure work environment.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Secondary School, Any Bachelor Degree, MD/Medicine Doctor

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office