Telecaller Executive

  • icon job experience 1 - 2 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Kolkata
  • Face-to-Face interview Face-to-Face interview

Job Description

ABM Technomatrix Pvt. Ltd. is a fast growing company, incorporated in 2008. In such a short span of time, it has become a well known and most promising System Integrator, Software Integrator and IT Solution Provider in Eastern India. We are the pioneers in the region for providing all types of Software, Security and IT Solutions under one roof. We expertise in solving IT related problems and constraints being faced by the entrepreneurs and corporate sectors while running their business.

145 Branches

167 Trainers

Responsibilities and Duties

Target Based Lead Generation

Assist customers via voice, email or chat.

Handle queries and complaints of customers.

Transaction Handling Services.

Handle tough situation with customer.

Maintain patience with customers.

Correctly follow and implement different types of task given.

Daily reporting for the activities

Coordination with internal teams

Required Experience, Skills and Qualifications

Good Communication skills.

Fluency in Languages English, Hindi, Bengali

Computer Knowledge Required (Word, Excel).

Target Oriented

Problem Solving Efficiency

Strong ability to multitask

Ability to work under pressure
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    Higher Secondary

  • Role

    Telecaller

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About ABM Technomatrix Pvt. Ltd.

Develop, manage and maintain a robust pipeline and sales funnel to achieve assigned revenue targets and service levels
Actively seeking out new sales opportunities through cold calling, networking and social media
Conduct market research to understand customer requirements and providing the best fit solution
Selling products and assisting customer inquiries via phone, chat or email
Identify and work with existing customers to improve and expand relationships
Contributing to team efforts by coordinate and engage necessary resources from the Product, Operations and Marketing teams
Ensure customer satisfaction by providing accurate sales support to customers and help them to resolve their problems
Maintain record of all conversations
Maintains quality service by establishing and enforcing organization standards
Achieve goals set by the company
Read More...
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