Genpact Hiring For Google Fresher Can Apply

  • icon job experience 0 - 1 Years
  • icon job opening 300 Openings
  • icon salary 1.8-2.0 Lac/Yr
  • icon job location Hyderabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

International Voice Process BPO Fresher BPO Telecaller International Voice Customer Response Executive Walk in

Job Description

Position: Fresher role in international voice process

Location: Hyderabad (Hafeezpet)

Experience: Fresher

Shift: Must be comfortable working in rotational shift

Education: Graduation/Masters (Any Stream)

Pass out year: 2019 and above

Salary: Rs 16,100

Company: Genpact (working for Google)

Note: Should be fluent in speaking English

Job Description:

Roles and Responsibilities:

Providing proactive customer outreach

Handling customer complaints and provide appropriate solutions

Collecting and analyzing customer feedback

Keep records of customer interactions, process customer accounts and file documents

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Skills Required:

Excellent communication and presentation skills (Language required- English)

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Ability to multi-task, prioritize, and manage time effectively

Interview Process:

Rounds-

Possibility for Pre-assessment

Training for 10days

Mid Assessments

Final Interview
  • Experience

    0 - 1 Years

  • No. of Openings

    300

  • Education

    Any Bachelor Degree, M.A, M.Arch, M.C.A, M.Com, M.Ed, M.Sc, M.Tech, MVSC

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Mildjob Manpower Consultancy

Mildjob Manpower Consultancy is a respected name in the placement industry of Assam. This firm was founded by Mr. Antu Ghosh in Silchar. He laid the cornerstone of the company with the vision of providing best services to job seekers and employers by bridging the gap between them in Assam. His mission is to value the quality of work and understand the goodwill of the companys growth. We are a placement consultant offering multiple services like HR consultancy, manpower recruitment, and domestic placement in Silchar. After expanding the roots in the industry, we introduced corporate training services in Silchar as well.
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