Genpact Hiring For Google Fresher Can Apply

Mildjob Manpower Consultancy

Position: Fresher role in international voice process

Location: Hyderabad (Hafeezpet)

Experience: Fresher

Shift: Must be comfortable working in rotational shift

Education: Graduation/Masters (Any Stream)

Pass out year: 2019 and above

Salary: Rs 16,100

Company: Genpact (working for Google)

Note: Should be fluent in speaking English

Job Description:

Roles and Responsibilities:

 Providing proactive customer outreach

 Handling customer complaints and provide appropriate solutions

 Collecting and analyzing customer feedback

 Keep records of customer interactions, process customer accounts and file documents

 Build sustainable relationships and trust with customer accounts through open and interactive communication

 Provide accurate, valid and complete information by using the right methods/tools

 Follow communication procedures, guidelines and policies

 Take the extra mile to engage customers

Skills Required:

 Excellent communication and presentation skills (Language required- English)

 Strong phone contact handling skills and active listening

 Customer orientation and ability to adapt/respond to different types of characters

 Ability to multi-task, prioritize, and manage time effectively

Interview Process:

Rounds-

Possibility for Pre-assessment

Training for 10days

Mid Assessments

Final Interview

• Experience

  0 - 1 Years

• No. of Openings

  300

• Education

  M.A, M.Arch, M.C.A, M.Com, M.Tech, M.Ed, M.Sc, MVSC, Any Bachelor Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office