Genpact Hiring For Google Fresher Can Apply

Mildjob Manpower Consultancy

0 - 1 Years
300 Openings
1.8-2.0 Lac/Yr
Hyderabad
Face-to-Face interview

Key Skills

International Voice Process BPO Fresher BPO Telecaller International Voice Customer Response Executive Walk in

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Job Description

Position: Fresher role in international voice process

Location: Hyderabad (Hafeezpet)

Experience: Fresher

Shift: Must be comfortable working in rotational shift

Education: Graduation/Masters (Any Stream)

Pass out year: 2019 and above

Salary: Rs 16,100

Company: Genpact (working for Google)

Note: Should be fluent in speaking English

Job Description:

Roles and Responsibilities:

 Providing proactive customer outreach

 Handling customer complaints and provide appropriate solutions

 Collecting and analyzing customer feedback

 Keep records of customer interactions, process customer accounts and file documents

 Build sustainable relationships and trust with customer accounts through open and interactive communication

 Provide accurate, valid and complete information by using the right methods/tools

 Follow communication procedures, guidelines and policies

 Take the extra mile to engage customers

Skills Required:

 Excellent communication and presentation skills (Language required- English)

 Strong phone contact handling skills and active listening

 Customer orientation and ability to adapt/respond to different types of characters

 Ability to multi-task, prioritize, and manage time effectively

Interview Process:

Rounds-

Possibility for Pre-assessment

Training for 10days

Mid Assessments

Final Interview

Experience
0 - 1 Years
No. of Openings
300
Education
M.A, M.Arch, M.C.A, M.Com, M.Tech, M.Ed, M.Sc, MVSC, Any Bachelor Degree
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Mildjob Manpower Consultancy

Mildjob Manpower Consultancy is a respected name in the placement industry of Assam. This firm was founded by Mr. Antu Ghosh in Silchar. He laid the cornerstone of the company with the vision of providing best services to job seekers and employers by bridging the gap between them in Assam. His mission is to value the quality of work and understand the goodwill of the companys growth. We are a placement consultant offering multiple services like HR consultancy, manpower recruitment, and domestic placement in Silchar. After expanding the roots in the industry, we introduced corporate training services in Silchar as well.