Female Telecaller/Telesales/Telemarketing Executive - Mumbai Hiring

Smartway Entertainment

Looking for a smart, educated and hard-working girl for the Tele Caller Position. Should be computer

Proficient and have knowledge of Microsoft office and Internet.

• Working Days: Candidate Should be comfortable with 6 Days working

• Notice Period: Immediate. (Candidates near Goregaon West will be given preference)

• Job Type: Full-Time

• Job Location: Goregaon West (Work from Office)

Job Requirement

• Experience: 0-2 of tele calling

• Gender: Female

• Age: below 30 yrs.

• Min qualification- 10th/12th/Graduate

• Languages: English, Hindi, Marathi

Salary and Benefits

• Fixed Salary

• Opportunities to learn and grow with the Company

Role Overview:

Smartway Entertainment is a production house and an e-commerce service provider. The job is to reach

out to various customers over phone, explain them the services, features and deliver value to the

customers.

Key Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.

• Prepare daily and monthly excel report

• Build a strong relationship / trust with customers by understanding the customer requirements

and suggesting the right service to the Customers.

• Selling subscription packages over the phone and achieve the targeted sales numbers & value,

set quality parameters

• Explaining the service features in detail.

• Understand the Customer requirements, encourage them to buy the service subscription

packages.

• Address all the issues / grievances of customers and provide the right customer experience.

• Capture the insights from customer interactions and share it with the internal team.

• Strictly adhere to the process requirements.

Skill and Competencies required:

Functional

• Business Knowledge

• Service Knowledge

• Customer Orientation

• Language skills English, Hindi, Marathi language

• Telemarketing / Selling Skills

• Basic computer skills MS Excel, Word

Behavioral

• Values Integrity / Honesty / Respect

• Communication Oral & Written skills / Listening

• Executive Presence

• Bus

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, Higher Secondary, MBBS, Any Bachelor Degree, Professional Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office