our company requires a team leader for the BPO team to handle the employees and take care of their issues, training them and helping the employees in need. Kindly check the job responsibility for more information related to the job.
Roles & Responsibilities:
Monitoring and delegating tasks
Assisting and managing the team with work, training, and development
Completing paperwork and handling complaints
Controlling attrition
Reviewing presentations and managing daily activities
Handling inbound and outbound call escalations
Reporting to seniors about requirements and management
Desired Candidate:
Excellent communication with interpersonal abilities
Proper planning and execution skills
Problem solving, teamwork, and flexibility
Responsible, confident, goal-oriented with a positive attitude
Qualifications:
under-graduation/ post-graduation - any specification
Experience Requirements:
3-5 years
Benefits
Yearly increment: salary is important, and it attracts people as well as motivates them to work harder. Therefore, we tend to provide a yearly increment to ensure our employees with a happy working environment.
Live project for web developers: we provide our employees with motivation and positive work culture, where they can work on interesting projects. Our web developers are specially provided with live projects to enhance their working skills.
Skill enhancement: positive working environment helps with proper skill development since it provides the employees with freedom and opportunity. Working on several interesting and creative projects under proper guidance can help the employees sharpen their skills.
Performance bonus: bonus benefits for selected fields as per performance are provided by us. We value our employees and like to motivate them with these benefits. At Jet Web Solutions we are proud of our work-friendly culture.
3 - 5 Years
2 Openings
1.5-3.0 Lac/Yr
Durgapur 
Face-to-Face interview
Similar Jobs
Higher Boosting
Resume Highlighter
Verified Stamp
Resume Exposure
