Telecaller

Voizworks

Job Responsibilities:

 Act as an important link between the client and the operations team. Attend client calls, interact

with clients frequently, manage job queues and communicate feedback to the operations team.

 Client Communication/ Management: Interface with clients frequently and maintain an excellent

relationship with them.

 Project Management:

1. Oversee and coordinate the day-to-day workflow.

2. Responsible for quality and timely completion of all assigned jobs.

3. Constant interaction with team manager on any issues pertaining to the job.

 Team Management: Develop strong interpersonal relationships with the client.

Skill Sets Required:

 Academic Qualifications: Graduate in any discipline.

 Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred).

 Experience: Fresher with good communication skills or 1-2years experience in customer service.

 Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts.

 Should be able to handle both inbound/outbound international calls

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  B.A, B.C.A, Any Bachelor Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home