Telecaller

Felidae infosec pvt ltd

Job Description

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers whos monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.

Job Responsibilities:

· Calling to the customers to remind their due date of installment.

· Reminder calls to delinquent customers who failed to make the EMI payment.

· Explain the consequences to customer of not paying on time.

· Provide the options of payment channels for making the payment.

· Fix appointment for the field collections team if customer asks for collecting payment from home.

· Follow up with the customers till the payment is received.

· Ensure that all details of the calls & update on collections is updated on the system as per the process.

Required 1year experience in tele collection filed.

Language required : Hindi , English,kannada,tamil,telugu.

HINDI mandatory

Location : Bommanahalli , Bangalore.

Job Type: Full-time

Salary: 12, - 20, per month , plus incentives.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Higher Secondary, Diploma, Professional Degree, Any Bachelor Degree, B.Com

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office