Job Description

Make outbound calls to customers and explain our products/services.

Follow scripts and pre-determined sales processes to convert prospects into customers.

Maintain accurate records of customer interactions and sales activities in the CRM software.

Continuously update product knowledge to provide the best customer experience.

Respond to customer inquiries and complaints in a timely manner.

Receive inbound calls from customers and assist them in resolving their queries or issues.

Provide accurate and timely information to customers.

Follow up with customers to ensure customer satisfaction.

Meet daily, weekly, and monthly performance metrics.

Communicate with customers professionally and courteously.

Maintain a positive attitude towards customers and colleagues.

Comfortable working in a fast-paced environment.
  • Experience

    0 - 6 Years

  • No. of Openings

    20

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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