JD for posting - Customer Tele-caller Intern
Customer Tele-caller Associate -
Sawara Solutions Pvt ltd
Experience - to 1 Year
Location: Bangalore
Stipend:-8-10K
Job description
Roles and Responsibilities
Hello Everyone,
Please go through the below details regarding an opening in for Customer Tele-caller Associate, Bangalore
About Us
Promilo is Indias 1st innovative platform which Pay to Browse
It is a B2B SaaS start-up that enables to accelerate the business appointment funnel of the companies. Were advertising platform which connect both user & advertiser. User will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. Were registered and recognised by Start-up India, Start-up Karnataka & MSME company.
Role: Corporate Sales
Required Educational Qualification: Any UG or PG
Desired Experience: - 1Year
Roles & Responsibilities:
Job description
Job Objective: The objective of this role is to pass the information to the already registered members of the platform via calling.
Connect & engage with the registered users via a calling process
Talk about the usability of the platform & ask the user to register
Achieve targets by app download off the users.
Maintain call quality standards as per defined matrices
Out-dial 50-75 customers daily. Liaison with customer for up selling and cross selling.
Handle customer queries.
Manage and resolve customer complaints.
Follow communication procedures, guidelines and document all call information
Required Skills:
Good communication skills
Active listening skills
Strong convincing skills
Client handling skills
Fluency in English & Hindi
Desired Skills:
Prior experience in inside sales/business development/voice process will be preferred