Telecaller

Key Skills

Telecaller Customer Service Excellent Verbal & Written Communication Strong Interpersonal Skills Build Rapport With Customers Proficiency in Using Computers Familiarity With

Job Description

1. Telecalling:

Make outbound calls to existing and potential customers to promote our services.

Provide product information, answer customer queries, and address concerns.

Maintain a high level of professionalism and deliver exceptional customer service.

2. Lead Generation:

Identify and qualify potential leads through telecalling efforts.

Collect and record relevant customer information accurately.

Follow up with leads and schedule appointments for the sales team.

3. Back Office Support:

Perform various administrative tasks, including data entry, document management, and record keeping.

Update customer profiles and maintain an organized database.

Coordinate with other departments to ensure smooth workflow and timely resolution of customer issues

4. Documentation and Reporting:

Prepare reports, presentations, and other documents as required.

Maintain accurate records of telecalling activities, customer interactions, and transactions.

Provide regular updates to the management regarding call volumes, leads generated, and customer feedback.
  • Experience

    1 - 5 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Telecaller

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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