Telecaller (Female Candidates Preferred)

VM HR & Business Services Pvt. Ltd.

1 - 2 Years
5 Openings
1.0-1.3 Lac/Yr
Pandesara Surat
Posted 54 days ago
Face-to-Face interview

Key Skills

Outbound Calling Domestic BPO Presentation Skills Convincing Power Cold Calling Inbound Computer Skills Telesales Tele Caller

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Job Description

Skills Required:

� B-com. & any finance relate graduated

� Basic computer knowledge.

� Good communication.

� Having basic idea of finance and interruption with clients.

Job Description:

� Answering phone calls and explaining services offered by the company

� Understand customers need to handle their queries and maintain CRM properly with following processor.

� Close sales and achieve quarterly targets.

� Interacting with clients to build and encourage the purchase of items.

� Record all database of all successful and unsuccessful attempts to close the sales.

� Noting important details of each conversation and discuss with the senior if any doubt.

� Communicating verbal acceptances of offers to our sales team for closing.

� Taking appointments and scheduling them for procedures.

� Attending regular team meetings to clarify progress and performance-related expectations.

� Assist in a department head & reporting manager

� Handling customer complaints, following up on them to solve their problem.

� Ensuring customer satisfaction at all time.

� Monitor the service quality & cooperate with the team.

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