Here's a job description for a Telecaller position at Tovite Technologies:
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Job Title:Telecaller
Company:Tovite Technologies
Location: New 476, Temple Tower, Shop no 5, Door no (old)35/5, Anna Salai, Nandana
Job Type: Full-time
About Tovite Technologies:
Tovite Technologies is a leading IT solutions company committed to providing innovative software, cutting-edge technology solutions, and exceptional customer service. We are looking to expand our team with a dynamic and enthusiastic Telecaller who can help build lasting relationships with our clients and support our business development goals.
**Job Responsibilities:**
- Make outbound calls to potential and existing customers, introducing our products and services.
- Engage with customers to understand their needs, answer queries, and provide relevant information.
- Promote and cross-sell various services offered by Tovite Technologies.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Follow up on leads and prospects to convert them into potential clients.
- Handle customer objections professionally and provide solutions to overcome concerns.
- Collaborate with the sales and marketing teams to achieve monthly and quarterly targets.
- Provide exceptional customer service and maintain a positive relationship with clients.
Requirements:
- Excellent verbal communication skills with a clear, polite, and professional phone manner.
- Previous experience in telecalling or customer service is a plus.
- Basic knowledge of computer applications and CRM software.
- Strong persuasive and negotiation skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Positive attitude and a proactive approach to customer interaction.
- High school diploma or equivalent; a degree is a plus.
Why Join Us?
- Competitive salary and incentives based on performance.
- Opportunity to grow within a dynamic and innovative company.
- A collaborative and supportive work
Experience
0 - 1 Years
No. of Openings
5
Education
Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
New 476, Temple Tower, Shop no 5, Door no (old)35/5, Anna Salai, Nandanam, Chennai, Tamil Nadu 60003
0 - 1 Years
5 Openings
1.0-1.5 Lac/Yr
Face-to-Face interview
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