Telecaller

Tektiv Designmat Private Limited

1 - 7 Years
10 Openings
3.5-5.5 Lac/Yr
Chennai
Face-to-Face interview

Key Skills

Phone Banking Microsoft Office IT Enabled Services Chennai Telecaller

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Job Description

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills

Good Problem-solving skills over the call

High energy level

Experience
1 - 7 Years
No. of Openings
10
Education
Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Tektiv Designmat Private Limited

Tekdynamics Was Founded with a Simple Idea of Harmonious Integration. Nature Is the Best Teacher and Our Inspiration Was to Transform the Home into a Well-Connected Ecosystem Using Technology. This Vision Combined with Our Relentless Pursuit of Excellence Has Created a Brand Known for Its Cutting-Edge Smart Home Solutions.