We are seeking a dynamic and persuasive Telecaller to join our team at Neelkanth Mansarovar Apartment. The ideal candidate will be responsible for contacting prospective customers, generating leads, and scheduling site visits for our real estate project. Strong communication skills and a customer-focused approach are essential for success in this role.
Key Responsibilities:
Customer Outreach:
Make outbound calls to prospective customers from the provided database.
Respond to inquiries received through calls, emails, or social media.
Lead Generation:
Explain project features, benefits, and pricing to potential clients.
Understand customer needs and pitch appropriate options (1 BHK, 2 BHK, or 3 BHK apartments).
Capture and maintain accurate records of conversations in the CRM system.
Appointment Scheduling:
Schedule site visits with prospective buyers and coordinate with the sales team.
Provide customers with necessary details like location, project timeline, and amenities.
Customer Relationship Management:
Follow up with leads to nurture interest and close sales.
Address customer queries and concerns promptly and professionally.
Reporting & Feedback:
Submit daily/weekly activity and performance reports.
Share customer feedback with management for process improvement.
Key Skills & Qualifications:
Excellent verbal communication and interpersonal skills.
Fluent in Hindi and English (additional regional languages are a plus).
Ability to handle rejection and maintain a positive attitude.
Basic knowledge of real estate is preferred but not mandatory.
Proficiency in using MS Excel tools or databases is an advantage.
Persuasive and confident approach to customer interactions.
Location: Kota, Rajasthan
Office Hours: 10:00 AM 6:00 PM (may vary based on business requirements)
We Offer:
Competitive salary with attractive incentives.
Professional training and support.
Opportunity to grow within the organization.
Call us at
Experience
0 - 5 Years
No. of Openings
2
Education
Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech, M.B.A/PGDM
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Walk-in interview location
Borkheda-Baran Road, Borkhandi, Kota