Higher Secondary/Secondary School Freshers For Telecaller

Shanmukhasai Solutions Pvt Ltd

We are seeking a motivated and professional female Telecaller to join our team for Shanmukhasai Solutions Private Limited in Hyderabad at our Ameerpet location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers - and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.

Address customer queries, concerns, and complaints with a problem-solving approach.

Maintain accurate records of customer interactions and follow-ups.

Provide timely and relevant information to customers to resolve their issues.

Work collaboratively with other teams to escalate and resolve complex issues.

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Day shift.

• Experience

  Fresher

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Com, B.Sc

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  internakbankcc@gmail.com