Job Description: Telecaller for Travel & Tourism
Position Summary:
We are seeking a motivated and customer-oriented individual to join our team as a Telecaller for Travel & Tourism. The primary responsibility of this role is to make outbound calls to prospective customers, promote our travel and tourism services, and secure bookings. The Telecaller will play a crucial role in driving sales and creating positive customer experiences.
Responsibilities:
- Make outbound calls to potential customers and provide them with information about our travel and tourism services.
- Understand customer requirements and preferences, and recommend suitable travel packages or itineraries.
- Build and maintain customer relationships through effective communication, follow-ups, and personalized service.
- Respond to customer inquiries and address their concerns related to travel arrangements and bookings.
- Provide accurate and up-to-date information about destinations, accommodations, transportation options, and travel regulations.
- Close sales and secure bookings by collecting necessary customer information, processing payments, and confirming reservations.
- Meet or exceed sales targets and contribute to the overall growth and success of the company.
- Maintain a thorough understanding of the travel industry, including emerging trends, popular destinations, and competitive offerings.
- Collaborate with team members to continuously improve sales strategies and customer engagement techniques.
- Maintain accurate and detailed records of customer interactions, sales activities, and bookings.
Requirements:
- High school diploma or equivalent; additional qualifications in sales, marketing, or hospitality will be an advantage.
- Proven experience as a telecaller or in a similar sales role, preferably within the travel and tourism industry.
- Strong communication and interpersonal skills, with the ability to build rapport and influence customers.
- Excellent phone etiquette and active l
- Experience2 - 8 Years
- No. of Openings10
- EducationDiploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.Com, B.Ed, Post Graduate Diploma
- RoleTelecaller
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office