Hiring For B.A/B.B.A Freshers - Telecaller

Lakshmi North East Solutions (LNES)

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.

- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.

- Generate leads by reaching out to potential customers, including past clients and new prospects.

- Build and maintain long-term relationships with customers to foster brand loyalty.

- Update and maintain customer databases with accurate information for future communications.

- Stay updated on the latest product lines, pricing, and features to accurately inform customers.

- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.

- Process customer orders and payments over the phone, ensuring all details are accurately recorded.

- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.

- Gather and record customer feedback to help improve services and products.

- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.

- Ensure that all customer interactions and sales are in compliance with the company’s policies and regulations.

- Handle customer complaints professionally and effectively, working to resolve issues promptly.

- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.Com

• Role

  Telecaller

• Industry Type

  Jewelry / Gems / Precious Stones

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.