Urgent Hiring For B.A/B.B.A Freshers - Telecaller

  • icon job experience 0 - 1 Years
  • icon job opening 1 Openings
  • icon salary 1.3 - 1.8 Lac/Yr
  • icon job location Guwahati
  • icon job posting Posted 6 days ago
  • Face-to-Face interview Face-to-Face interview
Key Skills

Telecalling Executive Customer Service Follow Up Communication Client Relationship Persuasive Communication Client Interaction Appointment Booking Sales Reporting Database Management Complaint Resolution Order Processing Sales Target Achievement Customer Retention

Job Description

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.

- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.

- Generate leads by reaching out to potential customers, including past clients and new prospects.

- Build and maintain long-term relationships with customers to foster brand loyalty.

- Update and maintain customer databases with accurate information for future communications.

- Stay updated on the latest product lines, pricing, and features to accurately inform customers.

- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.

- Process customer orders and payments over the phone, ensuring all details are accurately recorded.

- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.

- Gather and record customer feedback to help improve services and products.

- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.

- Ensure that all customer interactions and sales are in compliance with the company’s policies and regulations.

- Handle customer complaints professionally and effectively, working to resolve issues promptly.

- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.
  • Experience

    0 - 1 Years

  • No. of Openings

    1

  • Education

    B.A, B.B.A, B.Com, M.A, M.Com

  • Role

    Telecaller

  • Industry Type

    Jewelry / Gems / Precious Stones

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.

About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.
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