Looking For Telecaller Executive

Key Skills

Basic Computer Knowledge Telecaller

Job Description

Designation: CCE

Experience: 0 to 2 Years

Process: Collection / Recovery (Banking/NBFC/Telecom)

Location: South Delhi (Lajpat Nagar Part-2)

Job KPI :-

* Manage large amounts of outbound calls in a timely manner

* Follow communication scripts when handling different topics

* Identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

* Seize opportunities to upsell products when they arise

* Build sustainable relationships and engage customers by taking the

extra mile

* Keep records of all conversations in our call center database in a

comprehensible way

* Frequently up skill trainings/refreshers for improvement in

performance.

* Meet personal/team qualitative and quantitative targets

* Target based calling with major focus on conversion
  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    Higher Secondary, Secondary School

  • Role

    Telecaller

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Konexions Back Office Service Pvt Ltd

Konexions Back Office Services Pvt. Ltd. is one of the fastest growing domestic outsourcing companies in India. We currently operate nine offices and eight development centres across INDIA with offices in New Delhi, Dehradun , Chandigarh , Jaipur. We offer a wide range of outsourcing solutions and services all designed to make our clients business processes easier and simpler. We provide support services enabling our clients to focus on their Core Competences.
Read More...
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