Telecaller (Female)

Koel Hireright

1 - 2 Years
1 Openings
1.5 - 2.0 Lac/Yr
Noida Sector 52
Posted 2 days ago
Face-to-Face interview

Key Skills

Services Marketing Good Communication Written and Verbal Course Offerings Maintain and Update Customer Info Account Updates

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Job Description

Skills Required:

1. Good communication( Written and verbal).

2. Good knowledge of Ms Office

Role and Responsibilities:

1 . Answer questions and provide solutions to clients regarding products, services, and course offerings.

2 . Ensure smooth coordination between sales, marketing, and customer support teams.

3 . Maintain detailed records of student interactions, feedback, and account updates.

4 . Maintain and update customer information in the CRM system.

5 . Handle inbound and outbound calls to potential leads and existing customers.

6 . Ensure that the internal systems are updated with accurate and timely information.

7 . Assist in resolving issues related to course delivery, billing, or customer queries