Telecaller

Insta Utility Services

Job Description: Telecaller

We are looking for enthusiastic individuals with exceptional English communication skills to join our team as English Customer Service Representatives. As a Telecaller, you will engage in conversations with English-speaking business customers and assist them with their energy billing inquiries. This role offers a platform for you to showcase your communication skills and grow your career.

Responsibilities:

- Engage in conversations with English-speaking business customers.

- Assist customers with energy billing inquiries.

- Provide excellent customer service and resolve customer issues effectively. - Maintain accurate records of customer interactions and transactions.

- Collaborate with team members to meet customer service goals.

- Stay updated with product and service information.

Requirements:

- Excellent English communication skills.

- Passion for engaging in conversations and helping customers.

- Ability to effectively communicate and resolve customer issues.

- Basic computer skills and familiarity with CRM systems is a plus.

- Previous customer service experience is preferred but not mandatory.

Compensation and Benefits:

- Salary up to 25,000 INR in hand.

- Conveyance allowance as per company norms.

- Opportunity to work with a dedicated and enthusiastic team. - Professional growth and development opportunities.

- Monday to Friday fixed shift.

- Flexibility to work from 1:00 pm to 10:00 pm, Monday to Friday.

Location:

Plot No 12, 4th Floor

Block C, Pocket A2, Pocket 8, Sector 17 Dwarka Dwarka, New Delhi, Delhi

Landmark: Above Anytime Fitness, next to Axis Bank.

Interview Timings:

- Monday to Friday, 3:00 pm to 7:00 pm.

If you enjoy engaging in conversations and have a good command of English, this is a great opportunity to join our amazing team and further enhance your career.

• Experience

  0 - 2 Years

• No. of Openings

  15

• Education

  Diploma, Higher Secondary, Any Bachelor Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office