Urgent Requirement For Telecaller (Only Females)

Growth India growth customer pvt. limited

• Outbound Calls: Telecallers initiate calls to potential or existing customers. This can involve:

o Sales: Selling products or services directly.

o Lead Generation: Identifying potential leads for follow-up by the sales team.

o Market Research: Conducting surveys or gathering opinions on products or services.

• Inbound Calls: Handling incoming calls from customers. This can involve:

o Customer Support: Addressing inquiries, resolving issues, and providing assistance.

o Order Processing: Taking and processing orders over the phone.

• Script Adherence: Following a script or set guidelines to ensure consistent communication and messaging.

• Data Entry and Management: Recording details from calls, updating customer databases, and tracking call outcomes.

• Follow-Up: Making follow-up calls to clients or leads, sending additional information, or scheduling meetings.

• Upselling/Cross-Selling: Offering additional products or services to existing customers based on their needs and preferences.

**2. Skills Required

• Communication Skills: Clear and effective speaking abilities, active listening, and the ability to convey information persuasively.

• Customer Service Skills: Patience, empathy, and problem-solving skills to handle various customer interactions positively.

• Sales Skills: Ability to close sales, handle objections, and understand customer needs.

• Time Management: Efficiently managing time to handle a high volume of calls and follow-ups.

• Attention to Detail: Accurately recording information and maintaining detailed records.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  B.A, B.Arch, B.Com

• Role

  Telecaller

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office