Urgent Requirement For Telecaller (Only Females)

Growth India growth customer pvt. limited

Outbound Calls: Telecallers initiate calls to potential or existing customers. This can involve:

o Sales: Selling products or services directly.

o Lead Generation: Identifying potential leads for follow-up by the sales team.

o Market Research: Conducting surveys or gathering opinions on products or services.

Inbound Calls: Handling incoming calls from customers. This can involve:

o Customer Support: Addressing inquiries, resolving issues, and providing assistance.

o Order Processing: Taking and processing orders over the phone.

Script Adherence: Following a script or set guidelines to ensure consistent communication and messaging.

Data Entry and Management: Recording details from calls, updating customer databases, and tracking call outcomes.

Follow-Up: Making follow-up calls to clients or leads, sending additional information, or scheduling meetings.

Upselling/Cross-Selling: Offering additional products or services to existing customers based on their needs and preferences.

**2. Skills Required

Communication Skills: Clear and effective speaking abilities, active listening, and the ability to convey information persuasively.

Customer Service Skills: Patience, empathy, and problem-solving skills to handle various customer interactions positively.

Sales Skills: Ability to close sales, handle objections, and understand customer needs.

Time Management: Efficiently managing time to handle a high volume of calls and follow-ups.

Attention to Detail: Accurately recording information and maintaining detailed records.

• Experience1 - 3 Years
• No. of Openings2
• EducationB.A, B.Arch, B.Com
• RoleTelecaller
• Industry TypeBanking / Financial Services / Stock Broking
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office