Looking For Telecaller

EMET INFOTECH SOLUTIONS

We are looking for an enthusiastic and target-driven Telecaller to join our team.

As a Telecaller, you will be responsible for making outbound calls, promoting products and services, and generating leads. The ideal candidate will possess

excellent communication skills, be customer-focused, and have the ability to engage potential customers effectively to meet sales targets.

Key Responsibilities:

Outbound Calling:

Make outbound calls to potential customers and present the company’s products or services.

Promote products/services, explain their benefits, and address any customer queries.

Identify customer needs and provide information about relevant products or services.

Lead Generation and Follow-ups:

Generate leads by reaching out to potential clients and identifying sales opportunities.

Follow up on leads and set appointments or transfer them to the appropriate department.

Keep records of conversations with potential clients in the CRM for future follow-ups.

Customer Relationship Management:

Build rapport with customers and develop strong relationships to ensure repeat business.

Handle customer inquiries, resolve issues, and provide appropriate solutions to ensure customer satisfaction.

Maintain a professional and courteous approach in all customer interactions.

Sales and Targets:

Meet daily, weekly, and monthly call targets and sales goals set by the team.

Record customer information, preferences, and feedback to help refine sales strategies.

Assist in closing sales, ensuring that customers are satisfied with their purchase.

Reporting and Feedback:

Maintain accurate records of calls, customer details, and sales activities.

Provide feedback and insights from calls to improve marketing and sales strategies.

Report on daily call activity and customer feedback to the team lead or supervisor.

Continuous Learning:

Stay informed about the company’s products, services, and promotions to effectively communicate with customers.

Learn new techniques for

• Experience

  0 - 3 Years

• No. of Openings

  6

• Education

  Professional Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home